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What You Agree To When You Use g111

Using g111 — whether to deposit via bKash, Nagad, or Rocket, or to access the lobby — means you accept these terms. Availability depends on your local law and eligible regions, so read this before you open an account.

Account EligibilityWallet TermsJurisdiction RulesAccount ConductPolicy Updates
g111 What You Agree To When You Use g111
ACCOUNT SECURITY

How We Protect Your Account and Data

Your account security is built into the platform, not added as an afterthought. Here is how we handle the things that matter most to you.

Data Handling

We collect only what is needed to run your account — registration details, wallet identifiers for bKash, Nagad, or Rocket, and transaction records. We do not sell your data to third parties.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to improve the platform. You can manage cookie preferences from your browser settings at any time.

Account Retention

We retain account records for as long as required by applicable regulations. If you close your account, transaction history is kept for the legally required period before deletion.

Change Requests

To update personal details, request a data export, or ask for account deletion, contact support via live chat or email. We verify identity before processing any change to protect your account.

LEGAL CONTACT

Reach Us About Account or Policy Questions

If you have a question about these terms, your account status, or a transaction dispute involving bKash, Nagad, or Rocket, our support team can help you work through it. Contact us through any of the channels below.

Live Chat Open the chat window from any page in the lobby. Describe your legal or account query and an agent will respond directly — no hold queue for account-related issues.
Email Support Send your query to our support address for written records of policy questions, account disputes, or wallet transaction issues. We aim to respond within one business day.
Help Centre Our help centre covers account eligibility, wallet linking, and policy FAQs. Search by topic — bKash, Nagad, Rocket, or account terms — to find the relevant article fast.

Common Questions About g111 Legal Terms

These are the questions we hear most often about account eligibility, data rights, and how our terms work in practice.

You must meet the legal age requirement in your jurisdiction and access the platform only where local law permits. Eligibility is your responsibility to confirm before registering.

Yes. Each wallet provider has its own terms. When you send a deposit through bKash, Nagad, or Rocket, both their policy and ours apply to that transaction simultaneously.

Contact support via live chat or email with your account details. We verify your identity first, then process the data export request within the timeframe required by applicable rules.

We post updates to these terms on this page. Continued use after the effective date counts as acceptance. If you disagree, you should close your account before the change takes effect.

Transaction and account records are retained for the period required by applicable regulations, then deleted. You can ask support for the specific retention period that applies to your account.

Access depends on your local law and eligible regions. We do not confirm legality for any specific location — that is your determination to make before you open an account.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.