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How g111 Handles Your Personal Information

Your account data, wallet details, and activity on g111 are handled with clear rules — what we collect, why we collect it, and how you can request changes. Access and use of this platform depends on your local law and eligible regions.

Account DatabKash & Nagad PaymentsCookie ControlsData Requests
g111 How g111 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

Email Support Send data access, correction, or deletion requests to our support email. We aim to respond within a few business days and will confirm receipt of your request.
Live Chat Open the chat window from your account dashboard to speak with our support team about any privacy concern, including questions about how your bKash or Nagad details are stored.
Account Settings Some data preferences — like communication opt-outs and cookie choices — can be managed directly from your account settings page without contacting support.
DATA HANDLING DETAIL

How We Protect and Manage Your Information

Payment Data Security

Your bKash, Nagad, and Rocket wallet identifiers are passed through encrypted channels. We store only what is needed for transaction records and do not retain full wallet PINs or credentials.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can adjust non-essential cookie preferences from the cookie banner or your browser settings.

Account Retention

We keep your account data for as long as your account is active and for a period after closure as required by financial and legal obligations. You may request deletion of non-essential data at any time.

Requesting Changes

You have the right to access, correct, or request deletion of your personal data. Contact our support team via email or live chat with your account details and the specific change you need.

Common Questions About Your Privacy

We collect your name, contact details, and the wallet identifiers you register — such as your bKash or Nagad number — along with account activity needed to verify identity and process transactions.

Your payment details are shared only with the payment processors that route your transaction. They operate under data agreements with us and cannot use your information for their own purposes.

Contact our support team by email or live chat with your registered account details. We will verify your identity and provide the relevant data within a reasonable timeframe.

Yes. You can request deletion of non-essential data at any time. Some records — such as transaction history tied to Rocket or Nagad payments — may be retained as required by financial regulations.

We use essential cookies to keep your session active and optional analytics cookies. You can manage non-essential cookies through the cookie banner shown on your first visit or via your browser settings.

This policy applies to all account holders. Access and data processing are subject to your local law and eligible regions — if local law restricts certain uses, those restrictions take precedence.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.